Cache of job #13679019

Job Title

Front Office Receptionist

Employer

Selwonk1

Location

Clonea, Waterford

Description

The Gold Coast Holiday, Golf & Sports Resort. At the Gold Coast we are leaders in developing and setting standards of excellence in the Irish Hospitality industry, one of the world's most dynamic and successful industries. A Family Operated company with Hotels, Leisure Centres, Holiday Homes, Golf Course, Caravan and Camping Park and a Sports Training Facility, our Resort employs over one hundred of the most skilled, professional and dedicated people that the industry has to offer. We understand that every Guest is unique and our team strives to create individual moments of warmth and acknowledgement for our business and leisure travellers. Each member of The Gold Coast team is an ambassador of our brand value: Traditional and friendly hospitality. The Gold Coast. now has an exciting opportunity for a. Front Office Receptionist. to join our team. Key Responsibilities: • To carry out all Reception duties, working as part of the Front Office Team (reception, reservations and concierge. • To ensure complete guest satisfaction through the prompt handling of guest queries in a friendly and efficient manner. • To liaise with the front office team in finding opportunities to "surprise and delight" our guests whenever possible. • To anticipate guests needs and ensure that service is provided to the level they require and beyond their expectations. • To work and lead through the our required standard: • Meet every guest with a smile, a greeting and an enquiry. • Say YES to our guests. • We are proud of our work, and respect everyone we work with. • To have a thorough knowledge and understanding of all standards of performance and delivery within all front office departments. • To deal with any customer complaints in a professional and efficient manner, ensuring guest satisfaction at all times. • To answer the switchboard and hotel telephone as per Company standard of service. • To develop a strong working relationship with colleagues in your department and related departments. The ideal candidate for this position: • Must have previous experience in a similar role in a busy resort style property. • Must be flexible, enjoy a challenge, and is able to work outside the comfort zone while maintaining the ability to be objective and positive. • Be courteous and focused on providing a consistently high standard of service. • Must be a team player with the ability to multi task. • Must be standards driven and detail orientated, with the desire to progress within the hospitality sector. • Maintain a professional image at all times through appearance. • Must possess excellent communication and interpersonal skills. • Must have a working knowledge of Hotsoft & Picasso or similar front office package. Benefits package: Competitive salary. Meals on Duty. Employee Discounts. Educational Support. Employment Type: Temporary Contract of limited duration. Employer: Gold Coast Holiday Golf & Sports Resort & Clonea Strand Hotel Emergency Reception and Orientation Centre. Location: Dungarvan Co. Waterford. Selection is by short-list and interview. If you are interested in applying for this post(s), please send your application, in the form of a CV with a covering letter explaining your suitability for the post and state whether you are available for full time or part time employment. to. The Personnel Officer, Gold Coast Holiday, Golf & Sports Resort, Dungarvan, Co. Waterford. Closing Date February 10th 2017. Our Resort is an equal opportunities employer. We do not require the assistance of recruitment agencies at this time.

Date Added

2588 days ago

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